The telephone is an essential tool in your life, but it can also be your worst nightmare. Then along came email — once the words you’ve got mail” brought joy to our hearts — now they send some of us running for cover. If you feel you are being held hostage by the electronic media in your life, read on.Here is a collection of useful techniques, tried and tested by individuals as well as large corporations
Telephone Tips:
o Ignore it!
o Nip it in the bud.
o Confirm it in writing.E-mail Tips:
o Place your contact information in the reply, including phone number and/or extension
o Create one e-mail per subject for easy filing and retrieval
o Be sure subject line matches contents - change the subject if a message has been going back and forth for a while
o When responding to a question or specific issue, refer to that item in your response.
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