How To Earn Money As A Mystery Shopper
Mystery Shoppers don’t wear funny glasses and toursity clothes, they don’t have walkie talkies and ear pieces, and they don’t sneak around hoping no one will see them. On the contrary mystery shoppers are everyday customers who do a little shopping while taking mental notes of all that transpired.Since customer service is what keeps a customer returning to the same store or restaurant, it only seems natural that a customer evaluates the employees. The owners want to make sure that each employee is respectful and helpful to their customers, but they also want to make sure that their policies and procedures are being followed.
Mystery Shoppers are asked to fill out reports that detail their latest shopping experience. It may be something as simple as a yes and no form, or something that requires more detailed paragraph answers. The forms usually ask questions such as:
- “Was the food hot and did it appear appetizing?”
- “Was the following ad placed behind the check out counter, in plain view?”
- “When you handed the employee exact change, what did he do with the money?”
- “When you asked for an out of stock item, how did the employee help you?”
- “How many employees were there in the store and what were they doing?”
- “How many customers did you count in the store and were they being helped?”
- “Did you find such and such and where was it located in the store?”
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