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Business Outsourcing to Small Town America
WSJ Career Journal: “By moving out of major cities to less-populous areas in the U.S., where real estate and labor are cheap, some companies find they can save millions of dollars. And productivity gains are often palpable. Many small towns have lost a major manufacturing plant and are still home to an eager labor force. Call centers — where workers answer inbound sales calls, provide customer support or make outbound telemarketing calls, sometimes 24/7 — offer jobs that are relatively easy to fill.”
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