Archive for August 9th, 2004
This week’s Carnival of the Capitalists is up at Steven Taylor’s PoliBlog.
A Complaining Customer is Still A Customer
Small Business Blog: “When a customer is calling to complain he or she is trying to continue to be your customer. If you allow the customer to leave with their problem unsolved it is your fault that you have lost a customer, not theirs. While life is not perfect you should make every attempt to [...]
Survival Tips for Small Business Spouses
Small Biz Advisor: Item 1: There are no paychecks. Accept this and then strategize for it. Item 2: You just got hired. Loving spouse equals employee. Read the job description. Item 3: Setting ground rules. Define you and your spouse’s working relationship.
Reader Survey Reviewed: By Age
Over the next few days, I’m going to be releasing the results of my reader survey. If you haven’t taken it, please take a second and do so.
