It’s very simple, folks. Treat every business Email you send as if your entire business depended on it. Pretend that each person you send a Business Email to could be your next Big Break in Business.Always start your Email with a ‘Salutation’ (”Hi”, “Hello”, “Dear Mr. Smith”). Always use common courtesy when asking for information. Don’t order someone to do something for you; ask them nicely. Always end your Email with a “Thank You” or a “Sincerely”, and then give your FULL name, and your Business Name.
via one of my favorite linkers, Angie McKaig.
Ted on September 8th, 2004 at 1:45 pm
When I do mass emails or letters to clients I use the salutation “Good Morning!” or “Good Afternoon!”
Althought I’ve use “Thank you” as the first two words of letters I write, I’m considering revising that. A customer that buys my software or services will only do so if they get more value than the money they pay for it. If that is true, they are making out better on the deal than I am.
The “Thank You” also seems to place my client at a higer level than I am. I’d like to think that we are two business people that have agreed to do business because it suits both of us. I’d like to think we enter into the transaction as equals.
That said, I’m still mulling this around in my mind.