Let Your Customer Keep the Change
I’ve never visited the Abracadabra Superstore in New York. And, based on the establishment’s name alone, I normally wouldn’t hazard to. But now I’m tempted to check it out. Why? It lets its customers keep the change.Having instituted a new “rounding down” policy, this specialty store, which sells costumes, masks and props, allows customers to skip out on paying the extra change when making a purchase. So, for instance, a shopper would only pay $10 if their total bill is $10.15.
Sounds crazy, eh? Maybe not. Even though the shop owner, Paul Blum, is paying more to cover the gap, he says the tactic has increased business — not to mention free press, which will probably further promote the store.
cassy on November 27th, 2008 11:42 am
Costumers is the business profit, if they have a change why not give to them? thats there change , or if you can ask them to put in a coin can for charity thats ok. but still ask them about it.if they will get the change then give it to them.
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