Consignment and resale stores are enterprises that can thrive if you possess a passion for the stuff and the people. Dealing energetically with customers and consigners, of course, is a prerequisite, and by envisioning “a fun place,” you are on the right track.
But creating an environment that’s fun for buyers and sellers is just a small first step, says Adele Meyer, director of the National Association of Resale & Thrift Shops, an industry trade group (www.narts.com) in the Detroit suburb of St. Clair Shores. Success or failure may rest upon a few decisions regarding the appearance of your store, how you communicate buying and reselling rules, how savvy you are about what you put on the racks and how you price those goods.
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