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Overcoming The Expansion Trap
Employees. You can’t grow a business without them. When there is more work to do then can be completed, the answer seems to be in hiring and adding new staff! Yet simply hiring new employees to do the work you used to do could be a trap.
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Chuck on August 31st, 2005 9:50 am
I was pricing a job for a prospective customer.
I estimated the manual labor and physical costs.
I then thought “let me check X”… a technological solution where I’ll trade cash for convenience. I estimated I could do it cheaper myself, but if the job went as I hoped, I’d planned to hire an employee.
When I checked on this other solution, I realized that by using it I could take jobs and then – if I wished – process them from anywhere with a laptop and internet connection.
I can see why simple tasks are being delegated to technology. There’s just too much hassle with paperwork to justify hiring in many cases.
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