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Surprise Your Clients Once In A While
When a customer orders a product or engages your services, toss in something extra. You don’t need to make a big deal of it but do it systematcially and don’t advertise it. This is one of the easiest ways to over deliver on expectations.
via Ken Dyck.
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jaeda on August 4th, 2008 12:07 am
woh! nice idea, but don’t depend on the thought.. coz you might end up not meeting what you expected.
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