Archive for December 14th, 2005
Fred Wilson: Most companies still believe that their core assets, their business strategy, their technology architecture, their key people, their customer list, etc is valuable and should not be made public. And so it isn’t. But every once in a while, an opportunity comes along that requires that the company provide someone (an investor, a [...]
The Advantages of Availability
Bizinformer: Many businesses place roadblocks and barriers to customer interaction – voice mail, call screening, auto attendants, unnamed email boxes, etc. Barriers that limit the timeliness of customer interaction and hinder quick response to customer questions and issues. Sure, a level of technology between a customer and your business is an advantage – call routing, [...]
