Archive for January 25th, 2006
Overcoming That Impersonal eBay Feeling
Phil Dunn: Another drawback for customers shopping online is that the Internet can feel a bit impersonal, isolating, and detached from reality. You can achieve the opposite effect by implementing a few simple strategies to personalize your customer interactions. Small efforts to reach out to customers in such a way can reap huge benefits in [...]
NFIB: Susan Bixler, author of Professional Presence, advises that you wait until everyone at the table has placed their order before bringing up business. She also recommends saving the most important issues until after the main course. Letitia Baldridge, author of Letitia Baldridge’s New Complete Guide to Executive Manners, says that if significant others are [...]
Two-Wheel Taxis Tap Upscale Market
Startup Journal: As a tourist in Thailand and the Dominican Republic, Cyril Masson hopped on unlicensed motorcycle taxis to get around. Back home, the 33-year-old Parisian and two friends hit on a business idea that some might consider just as crazy: running a two-wheel-taxi operation in one of the world’s most genteel cities. Motorcycle taxis [...]
Don’t Worry About the Big Guys
USA Today: My friend and I own a copy center. For the last 15 years we have served a fairly large clientele. Our business is located on a college campus and a number of other small businesses are here also. So, we have students and commercial companies that have made us successful. My problem is [...]
