Hi! I'm Dane Carlson, and welcome to the Business Opportunities Weblog. I've been publishing this website, by myself, and sometimes with the help of others for over twelve years now. You'll notice two things about this site right away:

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I recently listed a toy Mattel Winchester Saddle Rifle on eBay, and they interpreted it to be a real gun and pulled my listing and suspended me for one day.

I responded to their letter they sent me telling them it was not a real gun and asking them to please resolve this problem. I don’t want to be labeled as a gun runner or for selling real guns on eBay.

I sent letters and e-mail and was told there would be a response in 24 to 48 hours. There wasn’t.

I called eBay and was told that I had to wait for the e-mail. Maybe it would take 72 hours. I didn’t get an e-mail. They said that there was no way to contact this department except by e-mail and that the customer service department could not help me.

I asked for a supervisor. The supervisor said also there was nothing that she could do and there was nothing that could be done except wait on a response by e-mail.

I asked her if the CEO of the company knew how the people were being treated and asked why there was not anyway to contact her.

The supervisor responded: Could you imagine how many telephone calls she would get if she had a telephone access for people to call her with complaints?

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Originally posted by Ty Tribble on April 3, 2006 in Ideas.


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