A Shopper’s First Impressions of eBay Express
Leave it to eBay to make a simple online shopping experience more complex. From the creators who brought us the “World’s Online Marketplace,” we now have the long-awaited sequel, eBay Express (http://www.ebayexpress.com).
To test eBay’s new fixed-price marketplace, I set out to fulfill a list of eight items, comprised of DVDs, CDs and books. Since I had a healthy balance in my PayPal account, I decided that this was a great time to try out the new site, not have to put any money on my credit card, and see if eBay Express (eBeX) was an Amazon contender or pretender.
Overall, the site navigation was clear and functional. I liked how the range of prices was displayed for my item search, ala Gbase. I could sort by relevance, and price – Low to High, and High to Low (why would anyone do that?). It was simple to add and remove items from the shopping cart. In fact, I had more difficulty finding the button to edit my cart on Amazon than I did on eBeX. I was pleasantly surprised at some of the prices being offered on eBex. By the time I fulfilled my list, my total was a bit over $105.
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