How To Avoid Negative Feedback On eBay

May 10, 2006 by Dane | 0 Comments
In Ebay & Online Auctions

Dan Thompson:

If you are a seller on eBay, your feedback profile is the most important part of your business. One negative comment from an unscrupulous buyer could damage your reputation and more importantly damage your sales and profits! As a seller on eBay you want to avoid getting negative feedback comments at all costs, let me show you how to do this.

To begin with ALWAYS make sure you are polite to your customers, I shouldn’t need to write this because all good sellers know that it is vital to be polite with your buyers. If you are polite with them in all correspondence then you should be able to work out any problems that you are having. No matter how rude the buyer is when corresponding with you, always keep a cool head and reply to them with a courteous email. If the buyer is a reasonable person then you will be able to resolve your differences without risking a negative feedback.

More like this on our eBay blog.

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