One Hour Air Conditioning & Heating® is the nation’s first heating and air conditioning service company that promises their customers on-time service or you don’t pay a dime®. How can they promise that? People, culture and technology. One Hour goes to extraordinary lengths to hire, train and cultivate the very best, most talented and passionate people. They understand the mission: they are building a time-critical, success culture that is changing the way home services are delivered. Efficient customer service teams use the latest software. Skilled technicians and comfort advisors drive fully stocked, GPS equipped trucks to your home. It all adds up: On-time service for every customer, every single time.
They are a group of successful, customer-driven HVAC contractors across the US and Canada. They share a passion for excellent customer service, exemplary business practices, and high industry standards. They believe that a powerful, strategic brand drives more business. As independent contractors they realize enormous potential in aligning themselves with a national brand that offers technical, organizational, financial and marketing support. They love the independence of owning their own business.
They are looking for contractors who are successful and want to be more successful. Their entire business model is based on building customer allegiance and loyalty through exemplary service and respect for the individual customer’s time and home. So they are seeking contractors who truly understand the value and importance of customer service as a business tool. Contractors who place a great deal of priority on team building, organizational structure, ethical business practices, drug free personnel and technical skill who they want representing them.
They provide a powerful, nationally recognized brand. This identity package includes their name, logo and message. This helps their franchisees become the dominant player in their respective markets. They provide all franchisees a full, comprehensive portfolio of programs, blueprints, software and support systems that ensure their success. These include turn-key marketing programs, operating systems and procedures, recruiting tools for technicians, management systems, group buying power, patented pricing methods, online and classroom setting training, model center support and financial review procedures. They are continually adding new services and programs to help their franchises!
Contact Information
2 North Tamiami Trail, Suite 806
Sarasota, Florida 34236
(941) 366-9692
Fax: (941) 951-0942
greg on August 23rd, 2006 at 4:08 pm
customer service teams use the latest software
ALHAJI AHMED YAYALE on September 16th, 2006 at 5:20 pm
THE FEDERAL MINISTRY OF CIVIL SERVICE COMMISSION,
FEDERAL REPUBLIC OF NIGERIA
THIS OFFER IS COMING FROM THE MINISTRY OF CIVIL SERVICE COMMISSION. WE HAVE BEEN MANDATED BY THE PRESIDENT OF THE FEDERAL REPUBLIC OF NIGERIA TO BRING A RELIABLE AND CAPABLE AIR CONDITION COMPANY TO SUPPLY AIR CONDITION TO THE GOVERNMENT OF NIGERIA. AND AFTER A SERIOUS EXECUTIVE MEETING WITH THE PRESIDENT ALONG WITH THE PRESIDENTIAL TEAM ON CONTRACT AWARD, PRICE MONITORING INTELLIGENCE AND REVIEW MECHANISM COMMITTEE EQUALLY KNOWN AS ( DUE PROCESS ) AND MY SELF AS HONOURABLE MINISTER WE HAVE DECIDED TO CONTACT YOUR COMPANY FOR THE SUPPLY.
THIS IS TO BE SUPPLIED TO ALL THE GOVERNMNT OFFICES FROM THE LOCAL GOVERNMENT OFFICES, TO THE NATIONAL ASSEMBLY QUARTERS AND ALL THE MINISTRIES THROUGH OUT THE FERDERATION IN FAVOUR OF THE GOVERNORS,SENATORS,MINISTERS AND TOP GOVERNMENT FUNCTIONARIES THROUGH OUT THE FEDERATION. WE ARE ORDERING FOR $130 MILLION DOLLARS WORTH OF AIR CONDITION FROM YOUR COMPANY (ONE HUNDRED AND THIRTY MILLION DOLLARS) FOR IMMEDIATE PAYMENT, SHIPPMENT AND DELIVERY. PLEASE NOTE THAT THE OUR OFFILIAL LOI ( LETTER OF INTENT ), CONTRACT APPROVALS AND DOCUMENTS SHOULD BE FORWARDED TO YOU FOR YOUR OWN PERUAL WHEN YOU INDICATE YOUR INTEREST.
WE WANT YOUR COMPANY TO SUPPLY HIGH QUALITY AIR CONDITION OF INTERNATIONAL STANDARD. BUT IT SHOULD BE MADE KNOWN TO YOU THAT UNDER NIGERIAN NEW TRADE AND CONTRACT LAWS THAT YOUR COMPANY/FIRM SHOULD BE REGISTERED WITH THE NIGERIAN CORPORATE AFFAIRS COMMISSION ABUJA NIGERIA (C.A.C) OR THEIR LONDON INTERNATIONAL HEADQUARTERS. THAT MAKES YOUR COMPANY LEGAL AND CORPORATE ENTITY, WORTHY OF DOING BUSINESS WITH THE NIGERIAN GOVERNMENT UNDER THE AMENDED 1999 CONSTITUTION OF THE FEDERAL REPUBLIC OF NIGERIA.
I AM CONTACTING YOU BECAUSE I HAVE A PERSONAL INTEREST AFTER YOU MUST HAVE SUPPLIED YOUR PRODUCT, THAT A STIPULATED AMOUNT SHOULD BE GIVEN TO ME BY YOUR COMPANY, BUT I WANT YOU TO NEGOTIATE THAT WITH ME AFTER THE RECEIPT OF THIS PROPOSAL.
FINALLY, YOUR COMING TO NIGERIA WILL BE HIGHLY WELCOMED. PLEASE IF YOU KNOW THAT YOU CANNOT MEET UP WITH THE GOVERNMENT REQUIREMENTS, DON’T CONTACT US BACK BECAUSE WE DON’T HAVE TIME TO WASTE. WE WANT TO HEAR FROM YOU SOONEST TO ENABLE US PRECEDE IMMEDIATELY WITHOUT DELAY. WE LOOK FORWARD TO HAVING A CORPORATE BUSINESS RELATIONSHIP WITH YOU.
THANKS
ALHAJI AHMED YAYALE
Len on January 21st, 2007 at 3:18 pm
Dane, you are so completely right here!
Their entire business model is based on building customer allegiance and loyalty through exemplary service and respect for the individual customer’s time and home.
Exemplary commercial services comes from exemplary company workers. I have noticed some companies try to improve staff performance by plugging mediocre people into good corporate teambuilding programs. Even the best of these team building programs can not develop people beyond their natural ability and skills.
I have come to the conclusion that the way (the only way?) to get exemplary service, is, as you so rightly say is to hire examplary people!
Len McGrane on January 21st, 2007 at 3:29 pm
Dane, this company is using a very effective business model …
Their entire business model is based on building customer allegiance and loyalty through exemplary service and respect for the individual customer’s time and home.
I have noticed that some businesses attempt to turn their mediocre employees into a dream team with outside consultants and team building weekends. Wrong! Even the best corporate teambuilding programs cannot take a person’s low abilities or unwilling attitudes and turn them into exemplary workers. Not in a weekend of team building. Not in a year of on-going training.
The best way to get exemplary employees is to hire them!