Entrepreneurs Make Poor Patrons
I am an unabashed entrepreneur. Since graduating from college – I have never worked for anyone else for any significant amount of time. In retrospect, this was probably a mistake, as I suspect the right mentor could have smoothed the road for me a bit, but it all turned out, and I have had a ball starting and running companies that have ranged from failures to fairly significant and beyond.And as a classic entrepreneur, I am constantly analyzing businesses to determine how I would do it differently. This undoubtedly makes me one of the worst patrons in the world – arrogant and confident that “I could do it better” without knowing any of the intricacies that leads a business to make certain decisions. But the fact is – most of the time I could do it better. Most businesses seem to suffer from a lack of customer focus – an intrinsic laziness about providing the best possible service and product for the price. So when I find a really great business run by a terrific entrepreneur, I am overjoyed. I love to buy from someone that sells well, delivers a quality product, and makes you feel good about the transaction.
Tim O’Leary is the author of Warriors, Workers, Whiners, and Weasels.
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