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Growing Pains of eBay
eBay, despite doing business in more than 20 countries, still earns the bulk of its revenues from US sellers, folks who have been increasingly unhappy about steadily increasing listing fees. When eBay North America president Bill Cobb confirmed recently that eBay wasn’t charging transaction fees to sellers in China, sellers in the US were none too pleased.
Om Malik has a good take on the situation, one that underscores the transparency of Web globalization and the importance of treating all markets equally.
Of course, no company treats all markets exactly the same. Bigger markets get more attention. And eBay needs to grow quickly in China. While eBay’s marketplace revenues in the US dipped this last quarter, international revenues more than made up for the slack. eBay is playing catch-up in China and believes that it needs to lower the barriers to sellers in a market that is extremely price resistant.
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