Skip The Line
Giving them priority access, Mobo lets customers order from restaurants and pay for meals using sms.Customers create an account, which includes their credit card details. After signing up for the service, they can order online or by text message/sms. The order appears on the restaurant’s in-store system, and is automatically billed to the customer’s credit card. The restaurant confirms the order, and the customer receives a text message stating when the order will be ready for pick up.
Every Mobo restaurant has a separate Pick Up counter, so when their order is ready, users can walk straight to the counter, state their name and last four digits of their phone number, and pick up their food. For those customers that can’t leave the office, Mobo also delivers.
According to Mobo, the benefits for partnering restaurants are increased profits from new customers, higher average order amounts, increased customer loyalty and improved operating efficiency. The service, which launched in May 2006, currently works with over a dozen restaurants in New York City, with more to join soon.
Customers save time, get a bit of that oh so coveted VIP treatment with their takeaways, and vendors increase profits. Now that mobile phones are truly ubiquitous, and ordering takeaways online is no longer a novelty, this concept should work well anywhere!
Photo by Davezilla.
No comments yet.
Leave a Reply