Bitter eBayers Frustrated with eBay
DESPITE RECORD BREAKING profits in the first quarter of this year(pdf), Ebay is again pushing up costs for its sellers – specifically aiming rises at power-users who are committed to selling on the internet’s leading auction site.Ebay recently hiked up charges for the half a million online stores that operate on the site, which provoked the merchants most affected to call for the head of Ebay’s CEO, Meg Whitman. It isn’t the first time costs have drastically risen, a similar reaction to rate rises forced a significant back tracking from the president of Ebay. Marginal rises are often acceptable, but Ebay’s price changes are often in double percentage terms, if not triple – 100% rises are not uncommon.There are further costs to consider when using Ebay. Firstly, Paypal’s ‘protection’ seems long-winded and slow, sometimes resolutions with third parties take weeks, if ever being concluded at all – this is my personal experience, and though I’ve heard of people receiving their money in a timely fashion, I’ve also heard of similar horror stories. This wouldn’t be so much of a problem if the service was cheap, yet its abhorrently expensive.
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