Longtime Sellers Having Trouble with New eBay Rules
Sellers are struggling to understand and comply with a new initiative from eBay that is preventing some from listing items during the critical month of December. eBay launched an anti-counterfeiting initiative during the last week in November. While eBay staff made phone calls to some of its sellers inform them of the changes, it’s clear from reading eBay forum posts that some sellers remain in the dark.
AuctionBytes has received several emails from sellers such as the following:
“eBay’s new policy has frosted me in this cold winter season. I am a victim of eBay’s new policy about fakes. A restriction has been placed on my account and we’re a bonded buy safe dealer. I’ve been selling on eBay since 1997. It is very frustrating that emails won’t solve this problem.”
Despite being aware of the new policy, this seller has been unable to communicate with eBay effectively to find out what he needs to do to regain his former selling status: “How did I find out about the restrictions? We didn’t. There was no notification. It was by accident that we discovered that we had been prevented from listing a purse. I have tried different methods to resolve this, but it still isn’t resolved after a week of emails.”
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