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eBay CEO Says Web Scams Hurt Business
eBay Chief Executive Meg Whitman said increasingly sophisticated Internet scams were eroding the trust of online shoppers and hurting e-commerce.
She also called on industry leaders to work together more closely at a time when legitimate businesses must thwart global criminal organizations vying for control over sensitive financial data traveling across the Internet.
“Security on the Net is actually an arms race in its most classic form,” she said. “As we build sophisticated tools and fraud models to keep the bad guys out, the bad guys just come up with new ways to target us.”
Whitman said a particularly vexing challenge is safeguarding Internet users from “phishers,” who try to obtain sensitive personal information by masquerading as a trusted Web site or e-mailer. These scams, Whitman said, are eroding the trust of Internet shoppers and hurting e-commerce.
Photo by MSDesign.
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Jack on March 14th, 2007 3:21 am
Isn’t that kind of obvious? I know my father won’t use eBay because of what he hears on the news about phishers and sellers not delivering.
Yahoo has the right idea on this. They will verrify if an e-mail came from who they said. If I get an unverrified PayPal or eBay e-mail, it gets marked as spam.
marcel on March 14th, 2007 6:18 am
I posted these solutions on
http://diarist.com/marcel/how-get-rid-scams-ebay
Solutions:
1. Ebay should start it’s own email service. And stipulate that buyers and sellers send and receive their email from the Ebay service.
2. Only valid links to and from Ebay would be allowed within the email. All other links should be stripped from the email messages.
3. Ebay should create it’s own Instant Messaging service strips external text.
Marcel
http://www.diarist.com
eBuster on January 21st, 2009 11:56 am
I got scammed buying a car on eBay only to find the scammer had about ten different eBay accounts and eBay seemed more interested in protecting the seller than helping any of his victims get a bit of justice so I opened a website http://WWW.EBuster.co.uk so that anyone can see who is selling lots of cars whilst pretending to be a private seller plus it gives guide prices and car reviews and lets people know if the reserve has been met.
The trading standards got on to eBay about my problem and have been held waiting over 6 weeks by eBay for information on the various accounts the scammer had but do watch out for a very overweight guy with short ginger hair and tattoos that operates from near junction 2 on the M5 in the UK and often used the name Garry Horton or Garry Saint.
In addition to the above I also monitor eBay motors for pages that have script injection and make regular reports to eBay who it seems are unable to protect against such attacks even if it only takes a few lines of code.
eBay have a habit of pulling the pages when something goes wrong as they try to brush it under the carpet so first port of call is to take a copy of the page before contacting eBay and if you need help linking various accounts together then I maybe able to help.
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