Cross-training to Keep Your Company on Top
As a business owner, you know about every part of your business.
When your business was fairly small, you did all or some of everything. As you grew your business, you handed off specific tasks, such as cad-cam work, programming, sales, or reception.
However, as a small business, your company may need more skills than you can afford to hire. While using outside service providers may answer some needs, you might still be paying for a loyal and vested employee who is underutilized.
Cross-training also allows people who may be burning out on their current job to remain profitable, loyal, and enthusiastic employees working in another area of the business.
You retain good employees, strengthen your team, and limit the risk of absence, burn-out, and bad new-hire decisions.
Photo by MSDesign.
FranchiseBrief.com on April 25th, 2007 3:30 pm
Cross training is a must do for small businesses. One of our employees left the company a few weeks ago without notice. By chance, another employee had been trained on this guy’s job and was able to take over without major problem. I believe small biz employees should be able to accomplish any company admin employee’s task.
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