News You Can Use
When new Transportation Security Administration guidelines banning most airline carry-ons and liquids were announced last September, Adam Gilvar, 33, saw opportunity. His New York City clothing storage company, Garde Robe, already offered luggage-free service that could help travelers bypass luggage restrictions.
“Our first thought was that we have a solution for this,” Gilvar says. However, his service hadn’t been heavily marketed, so he immediately sent an e-mail reminder to customers.
There has since been an upswing in demand among his existing clientele, and he’s successfully using luggage-free travel as a hook to land new customers.
Read and watch the news to spot stories that relate to your business. Prepare lists of the media and your customers so that you can capitalize on an opportunity quickly.
When news breaks, use your standard communications vehicles–e-mail, phone, fax, website–to get ahead of your competition and provide your target audience with the news and tips on how to deal with it.
For the media, offer to be a local source for a national story or write an op-ed on an issue that affects your business.
Photo by Garde Robe.
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