Home-Based Agents Make Trade Offs For Home Office
Megan Hanlon-Akright wanted to get to back into the work force. But she didn’t want to go back to commuting to a job.
A flexible schedule was what the 47-year-old Danville resident was looking for, something that would let her work at home so she could be around when her 9-year-old daughter and 7-year-old son returned from school.
To that end, Hanlon-Akright became a home-based customer service agent. She helps customers of a Chicago-based utility set up or turn off natural gas service in their homes from her home.
“I had a career for 15 to 20 years. And then my children became my career for 10 years when I became a stay-at-home mom,” said Hanlon-Akright, who formerly worked in public relations. “Both of my children are in school full time. I wanted to get back to work.”
Many large companies are turning to home-based agents in the United States to do customer service, sales and technical support work as an alternative to outsourcing those jobs overseas. At the same time, more and more people are becoming home-based agents in order to have a flexible work schedule on their own terms.
Nazia on April 8th, 2008 4:30 am
I would like to start up a home based job…i am from Mauritius…please see to it what you can do for me..thanks in advance…
cassy on June 11th, 2008 9:16 pm
Home-base work is cool as I am one of them for a year now, you can have your own time which I like most. A very advantage to all moms out there as they have more time to take care of their kids while working at home at the same time.
frandy on August 12th, 2008 1:50 pm
i am planning to set up a ‘home-based’ call center at home…i have a 1 year and 5 months call center experience (international inbound sales) in the philippines and still working as a “commuter-employee”.
Kindly provide me some info about this great opportunity…thanks in advance!
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