Fred Thompson, owner of an American Leak Detection franchise in Fort Worth, admits a certain amount of tech ignorance – at least when it comes to social networking Web sites like Facebook, MySpace and YouTube.
Sure, he’s heard of the popular sites, but “how they work, I have no idea.”
Still, he understands that demographics are pushing this online world straight at him.
Increasingly, small businesses are turning to such sites as a way to reach young customers who have embraced them as part of their lives.
For firms with little money to spend on advertising, the Web sites can be a cheap, efficient marketing tool.
Essentially, a business sets up a profile much like an individual would but posts information on services offered and at what prices instead of the age and interests an individual might list.
Then the entrepreneur searches individual profiles for people who might be interested in his product and invites them to join his network as “friends” – in this case, potential customers. They will then receive any messages his company sends.
Terri Robinson, 46-year-old founder of Dive Monster Scuba in Lewisville, has been sending regular bulletins to MySpace users with profiles showing an interest in the outdoors. The result? An uptick in young divers coming to her store.
Not surprisingly, the younger the entrepreneur, the more likely the person is to use such tools, according to a recent Discover card survey of small businesses. Membership in general online networking sites reached as high as 41 percent for 18- to 29-year-olds but was significantly lower among older groups, the survey found.
At 58, though, Mr. Thompson is game. “I guess I’m always open as a business owner if someone can show me how I can grow my business with the Internet,” he said.
Photo by MSDesigns.
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