Small Business Gets Online Booking


Your clients still must call or e-mail to schedule an appointment. And you probably can’t handle client requests 24/7. This means wasted time calling back clients for scheduling. New sites are offering solutions to the problem. They make it possible for clients to schedule appointments online.

HourTown’s site handles your personal and work schedule. You can designate certain blocks of time as available. HourTown has several levels of membership. The most basic is its Freebie account. It allows two appointments per month. It also provides a customer contact book. Business subscribers get many more features. For $20 monthly, you get unlimited appointments. You can schedule repeating appointments. And customers can leave reviews. If you want text message alerts, you need the Standard account ($40 monthly). It also provides a customer database and 12-month advance scheduling.

Like HourTown, Genbook hosts your schedule on its site. A link on your site directs clients to your schedule on Genbook. Clients see your open slots. You and the client receive notifications of appointments.

Booking Angel
Finally, there’s Booking Angel. It currently only serves restaurants. It plans to expand to contractors, spas, doctors and other appointment-based industries. You can place a Booking Angel icon on your website. Or, Web directories can put a booking link next to your business listing. Booking Angel notifies you of reservations via phone. There’s no monthly subscription. Rather, charges for confirmed reservations start at $1.

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