On June 12, 2008, Kea Chiang, co-owner of DirectBuy of Fairfield County, Conn., was announced as one of the areaâ€™s top ’40 Under 40′ business professionals for 2008.
Hosted by the Fairfield Chamber of Commerce, the competition recognizes the top 40 business professionals under the age of 40 for their extraordinary leadership qualities, ongoing commitment to personal and professional development, and outstanding accomplishments that have made a significant impact on their own businesses.
‘Leadership comes first and foremost with an unwavering belief in what you do every day,’ said Chiang. ‘It is important to recognize that the hard work you put into everything that you do, attracts the respect and hard work of others. I personally work to improve the customer service experience by adhering to four standards.’
In addition, Chiang attributes the success of her business to the four customer service standards that DirectBuy has defined… carry on reading.