Irked by changes in fees and the feedback-rating system, merchants who once sold wares exclusively at the online-auction site can now be found on a number of smaller alternative sites that have sprung up. With names like Wigix, Silkfair, Etsy and Oodle, these sites aim to offer more hand-holding for sellers — and charge lower fees — than the behemoth eBay.
Some of these new sites target niche markets, such as Etsy, which focuses on handmade crafts, where small sellers say their products can stand out better than they do at a soup-to-nuts-to-carburetors site like eBay. And many offer free features, such as how-to videos and blogs designed to improve communication between merchants and shoppers. Some sites are even tapping into the social-networking trend — where items for sale can show up on sites like MySpace or Facebook.
“I don’t need a million people to see my things, just the right people who have hopefully good taste to buy my things,” says Cathleen McLain, a 58-year-old jewelry maker who began selling her handmade necklaces on Silkfair earlier this year.
Entrepreneurs have been trying to displace eBay for years and haven’t managed to do so, says Ms. Mulpuru of Forrester Research. She estimates that nearly one in every five dollars spent online goes to either eBay or Amazon.
Photo by Wigix, Silkfair, Etsy and Oodle.
Irked by eBay, Some Sellers Trade Elsewhere
August 20, 2008 by Rich | 3 Comments
In Customer Service, Ebay & Online Auctions, Ecommerce
Angela on August 20th, 2008 at 5:21 pm
Although I don’t know anything about the other sites featured here, I know for a fact that Etsy is a great site. Although I don’t sell there, I’ve seen some great items sold there. It’s a good place to go for handmade items.
I’ve interviewed some people who keep an Etsy store because they like the community and the easy to use layout.
cassy on August 20th, 2008 at 11:21 pm
the great things about handmade product is that you can really be sure that the product has a good quality with a very affordable price.
Linda on August 25th, 2008 at 8:43 pm
Agreed to this article. I personally like http://www.silkfair.com as an alternative to eBay.
I love the handmade products on this site. However, this site is not limited to handmade which is great for me.