Insurance Agents Learn Tough Lessons From Brooke Corp.

Kansas City Star:

It wasn’t long after Rhonda Lobell bought an insurance agency in Gonzales, La., with the help of Brooke Corp. that she realized something was seriously wrong.

Lobell, who had been in the insurance business for 29 years, flew to Kansas City in February 2005 to attend Brooke’s three-day training academy in Overland Park and immediately ran into trouble.

“I had questions about things like commission statements — when could we see them, what if we had differences — and that’s when all heck broke loose,” she recalled. “They basically pulled me out and asked me if I wanted to prepare my exit strategy. And little did I know then that I should have done that.”

Against her better instincts, Lobell stuck it out. But her experience in Overland Park proved to be a harbinger of things to come.

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