I found this on Google Book Search. It says that it’s a limited preview, but the entire book is freely available.
The manual delivers literally hundreds of innovative ways demonstrated to streamline your business. Learn new ways to make your operation run smoother and increase performance. Shut down waste, reduce costs and increase profits. In addition, operators will appreciate this valuable resource and reference in their daily activities and as a source of ready-to-use forms, Web sites, operating and cost-cutting ideas and mathematical formulas that can be easily applied to their operations.
By Elizabeth Godsmark, Douglas Robert Brown, Lora Arduser
Published by Atlantic Publishing Company, 2004
Also available from Amazon.