Spring-Green Lawn Careâ€™s franchisees are satisfied. How satisfied? Very, as their feedback earned their franchisor the distinction of World-Class FranchiseÂ® from FranSurveyÂ® and the Franchise Research InstituteÂ®.
James Young, Spring-Greenâ€™s president, was pleased to receive the distinction, which was determined by the responses of 84 percent of Spring-Green franchisees.
â€œThis was a tough year for small business owners but our franchisees weathered the storm quite well. Their confidence in our organization now â€“ we scored a 92-percent overall quality rating this year, up from 91 percent a year ago â€“ and into the future â€“ a 95 percent score on our commitment to a positive long-term relationship, up from 87 percent last year â€“ is evident and shows that weâ€™re committed to success on all levels,â€ Young said.
â€œSpring-Green has always maintained that we have a recession-resistant business model and we were truly tested this year. Our World-Class rating from FranSurvey only further emphasizes the importance of mutual trust, respect and the need for collaboration within a franchise organization to succeed in tough times. I could not be more proud of our organization and genuinely feel this momentum will help to propel us even further as we exit the recession.â€
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