“In November we introduced this program where home-office support staffers call franchisee customers who for whatever reason have dropped our free pick up and delivery dry-clean service,” said Toler-New. “We found that 85% of the people we talked to still considered themselves satisfied customers they just became less frequent users over the casual-dress summer months. By calling, 12% immediately put our signature bags on their front doors.”
The purpose of the “We Miss You Call Program” is fourfold: 1) to maintain the dry-clean delivery franchise’s relationships with its customers, 2) to provide a platform for customers to voice possible complaints, 3) to support busy owners with another level of customer service, and 4) to encourage customers to use the company’s high quality dry-clean service.
“We are working with our 1-800-DryClean franchise owners to ensure that all our customers are satisfied and they regularly use our service,” added Toler-New. “It wasn’t that customers were unhappy with us. It was a matter of reconnecting and reinforcing our quality of service.”
Be a part of the number one growth industry while securing your future with residual income.
Amazing opportunity for only $500 in an industry that is prime for sales.
What could be better than earning up to 100% commission on the sales of exciting cruise and destination vacation packages?
Earn recurring monthly payments selling mobile websites and apps to local businesses.
Millions of people retire in poverty - but it doesnt have to be this way!
Start a local Social Media and online reputation business. No experienced needed! Only $99 to get started.
A internet marketing business system designed for you to be successful in your online business.