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2.75 Billion Hours Wasted Waiting For Deliveries
Listen to this shocking statistic from The Denver Post. Last year, Americans wasted 2.75 billion hours waiting for their packages to be delivered.
That’s the equivalent of 1.3 million people out of work for a year. The problem is those three-hour windows that have become standard. And now some companies are trying to curry favor with their customers by offering to pay up for their wasted time.
Some other interesting facts from the survey, which was conducted by TOA Technologies. You can download the full report here.
On average, people waited about 5 hours for their package to arrive.
Cable and satellite TV service calls were the worst offenders. Internet providers came in a close second.
About 36 million Americans lost wages by waiting for their delivery. And the most likely to lose wages are those with the lowest incomes, who can’t afford to hire someone to wait for them.
Photo by Shark15.
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Angela Shupe on October 26th, 2010 4:46 pm
I believe it. Although, in my case it’s the internet provider that is the biggest problem.
Alex Hoff on November 26th, 2010 4:38 am
Had lots of waiting experiences for workmen, deliveries, collections and the like. So.. decided to do something about it and set up http://www.wewaitforyou.co.uk. Afraid its not available in the US but perhaps someone wants to give it a go ;)
john on August 3rd, 2011 7:26 am
Cable and Sat. companies are terrible at this and the solution is well…the service guy actually calling you which, isnt going to happen because they just dont have to. These companies are monopolies and dont have to provide service.
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