Life experience and positive personality traits are often more important than the technical skills when it comes to managing your own mobile business.
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“Some of the most successful franchisees are not mechanics,” says Newcastle franchisee, Phill Blease. It’s all about being the type of person who enjoys interaction with people on a daily basis and building relationships. It also helps to be enthusiastic about the tools because clients get caught up in a franchisee’s enthusiasm.“Our franchisees see the same customers every week so relationship building is very important,” explains Nick Hudson, national franchise manager, Australia-New Zealand. “We only want to sell our customers something that’s going to be beneficial for their business.” Full post.