The competition regulator has thrown its weight behind the idea of a dedicated dispute resolution system for franchises, saying the complexities of the sector could warrant such a scheme.
The comments echo recommendations of franchising experts, who say a dedicated franchise dispute service would help to cut down on litigation.
“It’s about time the concerns of the franchising sector have been acknowledged,†University of New South Wales professor and franchise expert Frank Zumbo says.
“These issues have been ongoing for many years.â€
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