The really interesting part of the business to me, is that Hands-On Garage sells a business opportunity to local mechanics called “Fleet Crew Mechanics”:
Fleet Crew Members are independent mechanics using the Hands-On Garage facility as their base of operations. These independent mechanics have completed an extensive training program at Hands-On Garage to become your personal mechanic. For the privilege of operating at the Hands-On Garage and owning their own Fleet Crew Member business, they are bound by specific rules of operation which create a trustworthy, hardworking, and fair environment. Their performance is monitored by us through your feedback to meet high standards and those high standards are passed on to you and other clients.
Thanks for the tip y0mbo.