When it comes to growing a business, customer service is key. It sounds simple, but itâ€™s a philosophy that is either forgotten or neglected by many.
Never forget that customer service is infectious. A happy customer has the ability to attract more business.
In todayâ€™s digital age, almost everyone uses social media to voice their opinions and share what they like. There is no better advertising than a person spreading the word about your product or service to their family and friends.
If you want to grow your business using the power of customer service, take a look at the thirty practical hints and tips below.
Customer service isnâ€™t a quick fix by any means; itâ€™s a commitment than needs to be established, maintained and developed across your business, but the rewards are well worth the effort.
About the author: Sara Parker blogs for Face for Business â€“ providers of call answering services to start-ups and SMEs.