Running your own business as an electrical contractor can be a rewarding and challenging occupation. By going out on your own, you get to enjoy plenty of freedom and flexibility. It’s up to you to decide which hours you’ll work, how you’ll set the tone of your business and exactly how things will run. But, that said, a successful business depends on some smart strategies. Here are some tips on what to do – and what to avoid.
Do obey the law
Before setting up your business, make sure that you fulfil all legal requirements. You’ll need a current licence, an appropriate insurance policy and accurate bookkeeping. Working illegally can result in heavy fines and the revocation of your right to work. If you’re uninsured and something goes wrong on the job, then you could find yourself facing huge debt. What’s more, savvy clients will insist on checking your licence and insurance before agreeing to a contract.
Do be fully qualified and experienced
If you’re serious about creating a flourishing business, then you need to stand out from the crowd. One surefire way of doing that is by completing every job with commitment and attention to detail. Australian electrical contractors can work across a range of sectors, from residential construction or renovation, to maintenance of commercial premises. Just some of the tasks that you’ll need to be able to take care of are installing and repairing lighting fixtures, taking care of switch gear and panels, and wiring.
Do concentrate on customer service
In addition to doing a great job, it’s important to provide excellent customer service. This means dressing professionally, displaying good manners, turning up on time and completing jobs as you’ve said you would: on budget and on time.
Do respond to feedback and complaints
Receiving a complaint can be intimidating. It can be tempting to simply ignore it and move onto the next job. But, if you want to develop a positive reputation, it’s crucial to respond to feedback.
Don’t promise what you can’t deliver
When you’re starting out, it’s all too easy to make huge promises. After all, you’re enthusiastic and you’re out to impress. But failing to deliver can cause immense disappointment and, if clients share this with others, it might mean you miss out on future work. Only agree to what you can realistically provide – in terms of workload, deadlines and financing. It’s better to set and achieve conservative goals than to make empty promises. You may want to get in touch with an electrical contracting firm, such as Tesla Electrical Contractors to find out more.