Depending upon your work history, you may or may not have a great deal of experience evaluating resumes. Regardless, it’s important to note that the people you hire to work in your franchise are representing you. Also, having the right people on board when you first open is incredibly critical to your long-term success.
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Hiring for your franchise, as with any other business, begins with combing through resumes. Therefore, we thought we’d provide a refresher course on the things you should look out for when evaluating them. These signs will help you weed down the number of applicants and will hopefully put you in touch with the most qualified job seekers.
1. Bad Speeling and Not Good Grammar
Even though you don’t need Marcel Proust to man the cash register at your franchise, poor spelling and grammar on a resume are signs that the applicant doesn’t care. The English language may not be that applicant’s forte, but he or she must certainly be aware of the importance of proofreading (or having someone else proofread) such an important document.
2. Irrelevant Work History
This is another warning sign that speaks to an applicant’s level of care. While job seekers typically send out resumes by the tens these days, those resumes should be tailored to the position being applied for. If it’s not, then it just shows that the applicant is throwing spaghetti at the wall to see if it will stick. Is that the kind of person you want on your team?
3. Being Overqualified
To a certain extent, this one may not matter for your purposes. In most cases, though, it should. While an applicant may have perfectly valid reasons for applying to a position for which he or she is overqualified, you probably don’t want to gamble on that. Ultimately, that person may just be using your position as a placeholder until something else comes along, and that means you’re going to have to make the investment in hiring for the position again sooner rather than later.
4. Gaps in Employment
Again, this may be another circumstance where there is a perfectly reasonable and understandable explanation, but do you want to waste your time getting that explanation? More often than not, lengthy gaps in employment are a sign that someone is either unmotivated or doesn’t know what he or she wants out of life. When you’re building your franchise’s team, especially at the beginning, these people can be poison.
5. Job Hopping
Alongside gaps in employment, there’s job-hopping. In this instance, the applicant may very well be perfectly motivated — he or she has maintained steady employment, after all — but you can be almost certain that the applicant has no idea what he or she wants. These kinds of applicants could be perfect for seasonal work, but never consider them as people that could be a part of your core team.
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Use Your Best Judgment
If you’re new to resumes and hiring, then make it a point to be as engaged in the process as possible. It’s the only way you’ll ever get a feel for it, and over time, you’ll be able to read the tea leaves of any given applicant’s resume. This will ultimately allow you to develop sound hiring judgment, which will serve you well over the course of your franchising career.