In 2015, Starbucks suffered a loss of more than $4 million because of a simple glitch that prevented sales during the course of a few hours on a busy day. The malfunction affected them internationally (between Canada and the USA), which multiplied their monetary loss. This loss was triggered by a simple and easily avoidable malfunction. That is, despite being such a large corporation, it is clear that they did not prioritize their point of sale (POS) system. Luckily, business owners have ways to grapple with and even anticipate such a glitch.
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