Food franchises can keep hold of their tech-savvy Gen Y employees if they engage them in the business and allow them more flexibility, according to new research.
A three-year study, a joint project between The University of Queensland and Hospitality Training Association (HTA), found Gen Y hospitality employees are willing to forgo higher wages in return for greater flexibility and more time on their mobiles at work.
HTA CEO Phillip Charlton said that the study’s findings might surprise some in the hospitality industry. “There is a perception that Gen Y employees are a generation of job-hoppers, or that they don’t value job security as much as their older co-workers do,†Charlton said. “But this study has found that since the GFC, job security rates very highly among the Gen Y cohort.â€