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IamVOIP

IamVOIP markets business class service to small business and homes across the country.

 TitleAuthorDescription
The Boiler Room and Other Telephone Sales Scams
Robert J. StevensonSure to make you think twice before responding to the next telephone sales call you receive, this volume explores why telephone boiler rooms and other scams thrive and how fraudulent techniques and deception migrate to and from conventional businesses. "The Boiler Room and Other Telephone Sales Scams" is grounded in the nine years Robert Stevenson spent working covertly as a "participant-observer" in telephone rooms (the ethical implications of which he discusses in an epilogue). As Stevenson details boiler room hierarchy, you'll learn why all boilers are telephone salesmen but not all telephone salesmen are boilers. You'll read about the "heat" rising in rooms where experienced pitchmen use tried-and-true manipulative techniques to overcome objections to sales. And you'll marvel at Stevenson's insider knowledge of product houses, service shops, and other aspects of a major industry in which both employees and customers are in daily peril-the former of losing their jobs and the latter of losing their money. "The Boiler Room and Other Telephone Sales Scams" is required reading for anyone who's ever picked up a telephone and been asked to buy a product or a service. It's also an invaluable study of a widespread form of deviance and occupational crime, essential reading for students of criminology and the sociology of occupations.
Small Business Survival Guide
Jason ReidThe SMALL BUSINESS SURVIVAL GUIDE is a pragmatic book geared toward entrepreneurs who want to grow their small business fast. The book is not about creating a mission or strategic planning -- it's a hands-on tool that teaches small business owners what they need to know about marketing, sales, hiring and managing employees, cost control, and other basic business principles in order to make sure their business is successful and profitable. The tips and tricks included here are ripped from the author's real-life experiences building his business from nothing to one of the largest residential repaint contracting companies in the country doing $40 million in business per year. Whether your business has one employee or one thousand, if you follow all the steps outlined in The SMALL BUSINESS SURVIVAL GUIDE, you can have a successful business that will be the envy of all your competitors!
Small Business Ideas: 400 Latest & Greatest Small Business Ideas
Do you hold the desire to become the mistress or master of your own professional destiny? In an age of corporate downsizing, blatant age discrimination and salary expectations of 60-80+ hours of work a week, small business has never looked more attractive. But which small business is right for you? To help your small business journey get started, this book includes over 400 of the latest, greatest and newest small business ideas and innovative new product/service-based small business approaches - genius in many cases - from all around the world. From umbrella vending machines to the pizza-in-a-cone, giant aqua billboards to cheeseburgers-in-a-can, 15-minute pizza delivery to indoor skydiving, no other book gives you a comprehensive survey of the latest small business innovation from around the world like this one. This unique book also contains a considerable array of the best strategic and tactical small business advice on what not to do and what you must do in order to help your transition to your own business succeed. Let's get started.
Exporting, Importing, and Beyond (Adams Expert Advice for Small Business)
Lawrence W. TullerExporting, Importing, and Beyond is the ultimate resource for small businesses looking to "Go Global." This comprehensive book can show a small business how to take advantage of new markets that were previously closed to trade. Exporting, Importing, and Beyond will help you look before you leap, making sure your international program gets started on the right foot. Exporting, Importing, and Beyond covers essential international trade topics in detail, including: Financing-where to go for extra cash Country Surveys-important questions to ask yourself Sales and Marketing-essential strategies for a successful venture Transportation-the challenges of actually moving your product Customs And Culture-every country plays by different rules Taxes-methods for avoiding double taxation World business authority, Lawrence Tuller, guides you through the complexities of developing an effective international trade program. Catered to the needs of a small business looking for international opportunities, Exporting, Importing, and Beyond answers many common questions like: How do I sell to customers who speak a different language? How do I locate qualified foreign personnel to sell my products? What U.S. government agencies can I go to for assistance? What if the ship sinks before it arrives at its destination? How do I move money between countries? Loaded with effective techniques to get you started, Exporting, Importing, and Beyond will answer all your questions about foreign trade and make your international venture a successful one!
The 7 Irrefutable Rules of Small Business Growth
Steven S. LittleStarting a small business and making it a success isn’t easy. In fact, most small business owners don’t get rich and many fail. This book presents the straight truth on small business success. It doesn’t offer cure-alls for every small business. Instead, it outlines real, effective principles for continued small business growth and success. Written by business growth expert Steven Little, The 7 Irrefutable Rules of Small Business Growth skips empty small business positivism in exchange for real-world, practical solutions. If you’re a small business owner or an entrepreneur just starting out, you’ll find answers to all your most important questions on topics such as technology, business plans, hiring, and much more.
Making Your Small Farm Profitable: Apply 25 Guiding Principles/Develop New Crops & New Markets/Maximize Net Profits Per Acre
Ron MacherThis practical, step-by-step guide to operating a small farm in the new millennium examines 20 alternative farming enterprises. Readers will learn how to target niche markets and sustain a farm's biological and economic health.
Big Ideas For Small Service Businesses: How To Successfully Advertise, Publicize, & Maximize Your Business or Professional Practice
Marilyn Heimberg RossA complete guide to getting your small business or professional practice publicized/advertised. This book is also essential for consultants of any kind. If you have the entrepreneurial spirit, you will profit from the hundreds of publicity suggestions alone that are easy to integrate into your business at no cost.
Quick Skills: Customer Service
Career Solutions Training GroupThis book enhances the reader's opportunity for career success by targeting fundamental skills.Customer Service will provide foundations for effectively working with others. Covering areas such as forming good relationships, soothing unhappy customers and using the telephone as a customer service tool, this is the perfect reference for the experienced professional, those re-entering the workforce and those beginning their careers.
Small Business Desk Reference
A must-have for all small business owners. Whether someone is starting a business for the first time or the fiftieth, this book provides more knowledge and know-how than any other resource. With information on buying a business or franchise, writing a business plan, handling finances, accounting, legal issues, personnel, operations, marketing, sales, customer service, taxes, insurance and ethics, this comprehensive volume can’t be beat. Coverage includes: • Information on home offices, profits, loss, reinvesting, and planning the next steps • Supplemental materials on start-ups for restaurants, property management, retail, consulting, and service businesses • Beats the competition in coverage—and a better value • Authors of each section are top experts in their fields • Detailed index helps readers find information fast, along with a complete glossary, forms, and a contract primer
Brazil Handbook, 7th (Footprint - Handbooks)
Alex Robinson and Gardenia RobinsonPeople-watch on the pristine beaches of Rio, spot all manner of rare wildlife along the waterways of the Pantanal and explore the lush forest and breathtaking waterfalls of the Goias Cerrado. Footprint's seventh edition of the Brazil guide is the perfect companion for the adventurous traveller wanting to get the most out of South America's largest and most diverse country. Jam-packed with information about the country's eclectic carnivals, passionate sporting events, vast biodiversity and spectacular scenery, this guide also provides up-to-date recommendations on where to eat and sleep and how to get around this vibrant country. *Brimming with information and suggestions on how to get off the beaten track, from dune-trekking in Olinda or birdwatching in Minas *Great coverage of Amazonia and the adventure travel scene including caving, canoeing, scuba-diving, hang-gliding, para-gliding and many more *Includes comprehensive listings from the Mardi Gras celebrations in Rio to the traditional parades and hippy festivals in Cidade de Goias and Bahia *Plus all the usual accommodation, eating and drinking listings for every budget *Full-colour planning section to inspire travellers and provide practical advice to help find the best experiences 

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