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Laund-ur-mutt

A bathing and grooming service for pets.

 TitleAuthorDescription
Creative Foraging Systems Foraging Sphere 3-Inch Diameter
The sphere is a foraging toy for inexperienced birds but may be used by most birds. Start today and discover the benefits of foraging and a of providing a fully enriched environment. Veterinarians agree that food foraging is a necessary, healthy behavior which will positively impact your pets psychological and physical wellness, Fill With Your Birds Favorite Treats, Veggies, Etc.
Organize Now!: A Week-by-Week Guide to Simplify Your Space and Your Life
Jennifer Ford BerryGet Organized Fast!Clutter has a cost. It steals your storage space, robs your time and energy, and takes away the peace and beauty of your home. Don't pay for it another minute—get organized, now!This updated and expanded edition of the bestselling Organize Now! features even more quick, effective organizing ideas. Easy-to-follow checklists show you how to organize any part of your life in less than one week. You spend more time organizing and less time reading—a perfect fit for your busy lifestyle! Long-term goals help keep the clutter away for the months and years to follow, so you can maintain the order you create.You'll find help with everything from time management and routines to mental clutter, paperwork, pets, purses, toys, rooms and life events such as moving, and celebrating the holidays.Special money saving tips show you how to use your organizing efforts to cut costs around the house and even make a little money.Don't let piles of paperwork, overflowing closets and overbooked schedules drain your resources and energy anymore. Take control with Organize Now!
How to Start a Cleaning Service
Entrepreneur PressLearn the secrets to starting a residential maid service, commercial janitorial service, and a carpet/upholstery cleaning service with the help of this CD set.
A Good Horse
Jane SmileyWhen eighth grader Abby Lovitt looks out at those pure-gold rolling hills, she knows there’s no place she’d rather be than her family’s ranch—even with all the hard work of tending to nine horses. But some chores are no work at all, like grooming young Jack. At eight months, his rough foal coat has shed out, leaving a smooth, rich silk, like chocolate. As for Black George, such a good horse, it turns out he’s a natural jumper. When he and Abby clear four feet easy as pie, heads start to turn at the ring—buyers’ heads—and Abby knows Daddy won’t turn down a good offer. Then a letter arrives from a private investigator, and suddenly Abby stands to lose not one horse but two. The letter states that Jack’s mare may have been sold to the Lovitts as stolen goods. A mystery unfolds, more surprising than Abby could ever expect. Will she lose her beloved Jack to his rightful owners?Pulitzer Prize winner Jane Smiley raises horses of her own, and her affection and expertise shine through in this inviting horse novel for young readers, set in 1960s California horse country and featuring characters from The Georges and the Jewels.From the Hardcover edition.
Managing Knock Your Socks Off Service
Chip R. Bell and Ron ZemkeToday's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of "Managing Knock Your Socks Off Service" provides readers with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space. Revamped with new examples, stories, and research, and featuring cartoons by John Bush, the book gives readers practical, proven ways to: find and retain service-oriented people; get to know customers intimately; build a service vision train and coach; create and maintain a service management process that aligns people, systems, and customers; involve and empower employees; and, recognize and reward good performance.Filled with examples from service standard-setters such as Fed-Ex, QVC, and others, "Managing Knock Your Socks Off Service" shows how to create great service on a day-to-day, real-time, every-time basis.
Customer Service For Dummies
Karen Leland and Keith BaileyCustomer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundamentals as help desks, call centers, and IT departments. Plus, it shows readers how to take stock of their customer service strengths and weaknesses, create useful customer surveys, and learn from the successes and failures of businesses just like theirs.Karen Leland and Keith Bailey (Sausalito, CA) are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training for such clients as Oracle, IBM, Avis, and Lucent.
The Organic Lawn Care Manual: A Natural, Low-Maintenance System for a Beautiful, Safe Lawn
Paul TukeyIn the modern suburban landscape, beautiful, green lawns are perhaps the most ubiquitous feature of all. It’s difficult to imagine a friendly neighborhood without broad, clean stretches of neatly shorn grass. More and more in recent years, those lawns are evolving into organic systems as homeowners — concerned about the long-term effects of chemicals on their children, their pets, and the environment — turn to natural methods to keep their yards healthy and inviting, and, yes, still green and lush, too. Paul Tukey, a self-confessed mowing addict, answers the growing demand for organic grass with a comprehensive volume of natural lawncare information. Step by step, he takes readers through the many elements that work together to form a healthy, organic lawn. Well-treated soil, fed properly with compost and natural fertilizers, is the foundation of every great lawn. Plant it with a grass cultivar matched properly to the climate and sunlight, nourish the soil and grass with the proper amount of water, and maintain the height with a good mower equipped with a sharp blade. A beautiful, naturally maintained lawn can be as simple as that.An organic, healthy lawn is the best defense against weeds and pests, but when unwanted visitors creep in, Tukey is ready with Weed and Thug ID Guides and advice on dispatching them naturally or learning to live with the benign offenders. Tukey also provides helpful advice for lawnkeepers making the transition from a synthetic to an organic lawn system. It’s all here — everything today’s homeowner needs to keep his lawn off drugs, and make it an inviting living and play area for the whole family.
This is Service Design Thinking: Basics, Tools, Cases
Marc Stickdorn and Jakob SchneiderHow to design and market services to create outstanding customer experiencesService design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design.This Is Service Design Thinking combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections:Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service DesignAt the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of paper—capturing different stakeholder concerns: e.g. customers, front-line staff and management.
Serving Internal and External Customers
Anne Swartzlander This unique book is a customer service training reference/workbook, with a customer-centered orientation model. Its integrated approach emphasizes a business organization's service philosophy and strategy, its systems, and the people-management policies that allow the business to succeed in the 21st century. With its comprehensive coverage of customer service communication “best practices,” Customer Service” provides innovative concepts and techniques appropriate for both experienced and entry-level customer service providers. This interesting and informative book is necessary reading for vice-presidents, directors, managers, and supervisors in Consumer Affairs; customer service managers, directors and managers of Call Centers, managers and supervisors in Customer Relations; Customer Support managers; and Customer Service trainers.
Customer Service: Career Success Through Customer Loyalty, Fifth Edition
Paul R. TimmCustomer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that exceeds customer expectations and creates loyalty and success.
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Tags grooming pets
Address 720 Allison St
Lakewood , Colorado 80214
USA
Telephone7203843305
Web laundurmutt.com
Email domains@diresolutions.com
Type Franchise