Franchisees Happy

January 29, 2008 by Cris | 0 Comments

Portsmouth Herald News:

In a new report released Thursday by Franchise Business Review, owner satisfaction among business services franchisees was found to be strong relative to other franchise sectors.
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In an industry that is growing rapidly, franchisees are very satisfied with significant components of franchise ownership — training and support, franchise system, franchisee/franchisor relations and financial opportunity.

Franchise Business Review surveys thousands of franchisees each year to determine their levels of satisfaction with their business. The firm publishes a Franchisee Satisfaction Index to measure, track and compare franchisee satisfaction for individual companies and industry sectors. The business services sector had an overall FSI of 69.7%. The average FSI across all industry sectors in franchising is 68.9%.

‘Small businesses represent a huge market opportunity for anyone considering going into business,’ said Franchise Business Review President Eric Stites. ‘These small businesses need support services to be successful. Even medium-sized businesses are outsourcing services previously done in-house.’ More.

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