New Look, one of the UK’s leading fashion retailers, has implemented Oracle® SOA Suite to help increase operational flexibility and strengthen its foundation for future growth as it expands internationally.
The success of the project secured New Look the ‘Back Office Solution of the Year Award’ at the recent Retail Systems Awards. Now in their third year, the Retail Systems Awards recognize excellence and innovation in IT within the UK retail sector.
With more than 600 stores across Europe and 15 franchise stores in the Middle East, New Look has also recently opened an online channel, which is already receiving half a million visitors a week.
New Look implemented Oracle SOA Suite to leverage existing and future IT investments and help accelerate business performance by reengineering processes within its Buying and Merchandising (B&M) function, initially focused on markdown management and purchase ordering.
As one of the first retailers globally to deploy SOA to achieve process excellence, New Look has championed a business-led approach, in contrast to other organisations adopting a technology or integration approach. By focusing on the business objectives, SOA has quickly gained momentum across New Look’s trading floor.
A core team of senior business users within the IT and B&M teams, Oracle and Accenture, supported by group directors as business sponsors, helped ensure that New Look’s project remained focused on the business.
Rapid Deployment and Results…