Glass Doctor Of Northshore Opens In Glenview, IL

February 6, 2009 by Mark | 2 Comments

Franchise Wire:

In a time when some small businesses are closing their doors for good, the doors of the Glass Doctor® of Northshore franchise owned by Brian Moser are now open.

Glass Doctor of Northshore offers mobile residential, automotive, and commercial glass repair and replacement services to northern Cook County and Lake County. The shop is open 8 a.m. – 5 p.m., Monday through Friday, and 24-hour emergency service is available.

“We’re off to a great start thanks to the response from the community and the Glass Doctor service system,” Moser said. “Our focus is on quality service and added value for your money. Whether it’s a broken window, a cracked windshield or a shower enclosure, we can take care of it.”

Upon purchasing the Glass Doctor franchise in August 2008, Moser attended the most in-depth training in the glass services industry, a 10-day training course on the latest glass repair technology, customer service techniques and marketing methods held at the Glass Doctor University Training Center in Waco, Texas.

Glass Doctor of Northshore now employs two glass service technicians, an office manager and an outside sales representative.

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  • Mike on February 15th, 2010 at 3:32 pm

    They won’t be open long because their customer service stinks. If you get Mike I pray for you because he is horrible. Glass Doctor Of Northshore in Glenview, IL should be avoided. They took our money and didn’t do the work.

  • Tracy on July 14th, 2011 at 3:20 am

    I too dealt with Mike, and got absolutely NOWHERE. 12 days and still no window. Finally contacted corporate (The Dweyer Group) and got some answers. But the Northshore facility basically called me and my husband liars because THEY dont know how to communicate! AVOID this COMPANY!

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