CIOL:
Diversifying its product portfolio, Re-feel is gearing up to enter the laptop services business by June this year, marking its venture into mainstream IT segment.
“By June we will be entering the laptop services business and will be launching service centers in Kolkata and Siliguri. There is a dearth of proper after-sales services in the laptop segment and services provided by the OEM are very time-consuming as well as costly. Our focus is to offer quality services at a reasonable price,” said Alkesh Agarwal, CEO, Re-feel.
Having majored in the cartridge refilling segment, the company will now be focusing on repairing, replacing and quarterly check-ups for laptops. Christened ‘Club Laptop’, the project will be headed by Rajesh Agarwal and will kick-start in Kolkata and Siliguri.
Speaking about the venture, Agarwal emphasized, “We have excellent contacts in China and Europe, and will be procuring spare parts and related equipment required from these locations. We have always been focusing on offering quality materials and it is our endeavor to offer the best services at a reasonable price.”