Waitrose has initiated a root and branch business review that will focus on its supply chain, it has been revealed.
Managing director Mark Price told The Grocer that the programme had been necessitated by the upmarket food retailer’s complex new business model, which includes convenience stores, franchise motorway outlets and two international stores in Dubai.
“We’ve needed to look at the way the whole business functions because we’ve grown quickly with the new formats and franchising,†Price told The Grocer.