Wendy’s Franchisee Cuts Labor With Creative Report

The Open Press:

Monday used to be the dreaded administrative paperwork day for the general managers at Frosty Management Corporation. Now these 11 GM’s simply enter a few numbers into their RTIconnect back office software, and then they’re off their computers and back running their restaurants. The process is not only easier, it’s saving their company hours of management labor every week.

Brian Foutz, Director of Operations for Frosty Management in Lafayette, Ind., said his company saves time and gets “results in seconds” from RTIconnect. For him, “The software’s best feature is the Report Designer, which allows me to create a report on almost any information I need,” said Mr. Foutz.

“Using this, I created a custom weekly numbers report. Instead of the managers using Monday to do admin, they are now able to be taking care of our guests,” said Mr. Foutz. RTIconnect collects key numbers and generates a one-page report showing the vital operational information for all 11 stores. “So instead of us getting our weekly numbers at 1 or 2 in the afternoon, they’re here for me when I get here, which gives me and our district managers a half day to look at things and work on issues. Read more.

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