Tuffy Auto Service Franchisees Assemble For Annual Convention

I-Newswire.com:

Growing business through personal customer service – That’s A Tuffy! Through this year’s theme of Business is Won: One on One, Tuffy franchisees from all over the country gathered this February at the Renaissance Schaumburg Hotel and Convention Center in Schaumburg, Illinois to share ideas to effectively enhance their businesses.

Presenting on practical strategies of customer service, this year’s guest speaker, Nancy Friedman, wowed the assembly of franchise owners, vendors, and corporate staff members with her unequalled humor and enthusiasm.

“Our franchisees were very receptive to Nancy’s telephone customer service techniques,” says Roger Hill, President and CEO. “Nancy’s ability to personalize these techniques to fit within our business environment was exceptional.”

From aftermarket products and services displayed at our vendor tradeshow to franchisee-led presentations on success stories and various topics, Tuffy franchisees were sure to find something that they can take back to their local markets to help enhance their businesses.

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